Concerns and Complaints
Whilst we hope that the time your child spends with us are productive and happy, we understand that as in any partnership or relationship, sometimes things happen which give rise to some concern.
As a school, we understand that each child is an individual and, consequently, any concerns that may arise will be treated individually. Regardless of how similar a concern might appear to be, the teachers and leadership team will nevertheless work with parents and carers on a separate basis as the solution for each child is likely to be slightly different. This approach also supports a context of open and honest communication underpinned by the usual expectations of confidentiality.
In the first instance, we signpost families to our 'Putting Things Right' leaflet (below).
You can view our Trust Concerns and Complaints policy here.